Best Swimming

eMail your question to customerservice@redrockproducts.com (Please provide detailed information like item numbers, your name in your email to us.)

*DO NOT send return merchandise without using the RMA Form - Please use the RMA form - here to receive the proper return address for your purchase.

Red Rock Products
DBA Best Swimming

1381 N. Kraemer St.
Anaheim, CA 92806

• Applicable to orders shipped within the contiguous United States only
• Applicable taxes must be paid by bearer
• Note that for any returns on orders that using the Free Shipping option: you will be refunded back the amount of your order less the cost of this shipping.

Providing a safe environment for your shopping is critical. We use McAfee Secure, one of the industry's top website security software, and we are scanned daily for very wide-range of security vulnerabilities.

Privacy Policy | Shipping RMA Form | Terms and Conditions

RETURNS:

All items returned to us need to use this form RMA Return Form

To make a return, fill in the RMA form, Print it. Place a copy in with the returned item and send it to us via the address provided on the RMA form. There is no need to call us before sending the product back unless we sent you the wrong item or the item is defective.

Incorrect orders: We pay for the shipping both ways.

If you received a product that is not what you ordered, we will exchange the item for you at no charge and credit your Credit Card for the postage used to send it back. PLEASE CALL US FOR A RETURN LABEL 888-473-3762

Defective Items: We pay for the shipping both ways.

If your item is damaged or defective we will exchange the item for you at no charge and credit your Credit Card for the postage used to send it back. This means you get the same product that you ordered sent back to you. PLEASE CALL US FOR A RETURN LABEL 888-473-3762

Exchanges: You pay postage and we will exchange for unused items or upgrade for full value of your purchase.

If you would like to exchange your unused item for another item within 30 days of receiving your item: we will exchange the item for you and make any adjustments to your Credit Card for postage and difference in the new item ordered. This means you pay for postage to us and postage for exchanged item back to you. Please use the RMA Return Form

Canceled Order: Return Without Exchange: All item that are being returned for a refund are subject to the cost of postage used to send the item to you. Returned items must be in New Condition with original packaging and tags. Please use the RMA Return Form

Please note: swimwear cannot be returned or exchanged.

PRICE MATCH
&
PRICE
PROTECTION
POLICY

Price Match & Price Protection

We work hard to offer you the lowest prices online.  But, should find a better price for an item that you have purchased or want to purchase, we will match that price plus take an additional 10% off.  It’s easy; just Call us at 888-473-3762

Price Protection
Buy with confidence. If an item you have purchased from us goes on sale for a lower price within 30 days of your purchase, we will refund the difference. 

Price Match
If you find a lower online price (including shipping, handling and delivery) on an identical branded item, we will match that total price plus, give you 10% of the difference. Qualifying items must show price clearly visible on the site. The item must be in stock with another authorized dealer.

Limitations
The following circumstances do not qualify:
Quantity discounts. Hidden price, or add to cart for price. Discontinued items. Bonuses, Cash-back or membership offers. Bundled item offers, rebates, financing offers, coupons, clearance or closeout prices, or prices on used, damaged, returned, open box or display merchandise. We will not match typographical errors or competitors’ prices that result from a price match.  This price match policy excludes auction sites and web sites offering membership program discounts.

Price-match products are not eligible for additional special offers.